Returns & Exchanges
At Luna Skye, we want you to love your fashion finds; if you are not completely satisfied, we offer returns on unworn items within 30 days of delivery. Please ensure all original tags are attached and the garments are in their original, unwashed condition.
Initiate Your Return
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Print Your Label
Once approved, download and print your prepaid shipping label and include the original packing slip inside your package.
Pack and Ship
Securely pack your items in their original packaging and drop the parcel off at any authorized carrier location.
Receive Your Refund
After our team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing